Please use this identifier to cite or link to this item:
http://hdl.handle.net/20.500.12188/29251
Title: | Service quality, customer satisfaction and loyalty: An empirical analysis of the Macedonian retail banking sector | Authors: | Palamidovska sterjadovska, Nikolina Levkov, Nikola Ciunova-shuleska, Anita |
Issue Date: | 2020 | URI: | http://hdl.handle.net/20.500.12188/29251 |
Appears in Collections: | Faculty of Economics 02: Conference papers / Трудови од научни конференции |
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